Updated Articles

  1. Change Company Name/Contact Details

    The details here are attached to any application that is downloaded from your consumer-facing website so it is important that these are correct. Note, that you may include a company trading name (useful if you have a website which you operate under...
  2. Change Regulatory Details

    The only details you are unable to change are your regulatory status and FRN number. If you wish to amend these details, please complete the fields on this page and press the send request button. This will email the change request to Webline...
  3. Documents

    This area gives you access to the document library where you can access product related documents for the majority of providers available on Webline. All documentation available in this area is supplied by the providers. Click into Documents in t...
  4.  Webline Settings - Agency Codes

    Your browser does not support HTML5 video. In this video we show you how to add your Agency codes into the Settings> Vendor Account> Agency Codes area. ...
  5.  Webline Settings - Commission Settings

    Your browser does not support HTML5 video. In this video we show you how to add your commission settings into Synaptic Webline. ...
  6.  Webline Settings - Adding New Users

    Your browser does not support HTML5 video. In this video we take you through adding new users onto you Synaptic Webline account. ...
  7.  Webline Settings - Provider Panel

    Your browser does not support HTML5 video. In this video we take you through the Provider Panel within the Settings area of Synaptic Webline. ...
  8.  Webline Settings - Editing your details

    Your browser does not support HTML5 video. In this video we show you how to edit your personal details within your Synaptic Webline account. ...
  9.  Webline Settings - How to disable users

    Your browser does not support HTML5 video. In this video we show you how to disable users with your Synaptic Webline account. ...
  10. Verifying your email address

    If there is no email address recorded within your account details, you will be prompted to verify your details when logging in. We have added this feature to help with any future password resets, as your password reset request will be emailed to yo...