Error message importing intelliflo client
If you see the following error message, you might need to enable permission for external systems to connect Intelliflo to Synaptic Pathways
Click on your avatar (profile icon) at the top right of the screen and click on Settings
On the left hand side click Authentication Settings for External Systems
Click on New to add a new authentication entry or if there is an existing one click on Edit
If the user field is not populated, click on the Search icon
Select the user from the list or enter the username and click Go to search and select the user
Make sure the username field is populated and Start Authentication Flow on Save checkbox is ticked and click on Save.
If you are not logged into intelliflo office, you will be prompted to Login
Check all components have permissions selected to grant access and click on the Yes, Allow button
Link to next article Importing client details
