Updated Articles

  1. Requesting Quotes - Income Protection

    For Income Protection, you must either select the age at which the cover ceases, or specify a term of cover, by clicking either the Cease or the Term buttons.   In the example below, Cease had been chosen so you must indicate the age of the cl...
  2. Results

    If you are producing a number of quotes for different products, once you have completed one quote input page and moved to the next product, the results for the previous quote will be obtained and become available in the Results section.  Once the...
  3. Results - Whole of Market Option

    Within Webline it is possible to set up a panel of preferred providers or to have a whole of market option. Normally, the default is the whole of market option.  For those of you who have Webline provided by a network, a panel may have been set up....
  4. Results - "Refreshing" a Quote Result Screen

    There will be times when not all quotes come back from the providers within a short time period.  If this happens, your screen will show any results which have been returned for you, and an orange bar will appear at the top of the page, to show you ...
  5. Requesting Quotes - Standalone Products

    Select the product(s) to be quoted on.  Click into the box at the far right of the line to select the product. When a product type is selected a counter will be displayed allowing you to enter the number of quotes required for each product type. ...
  6. Software Required

    All you require is a PC with internet access and Adobe Acrobat© Reader. There is no additional software to download or maintain. Please note, Webline has been developed using Internet Explorer and currently has not been tested with any other browser...
  7. How to edit your Account Details - Vendor Administrator Access

    The initial registration provides a single user for your firm – this is your administrator account. An administrator may use the system like any other user, but they have additional privileges including the ability to create new users. So in a firm ...
  8. View All Users

    Clicking the " View All Users " link shows a table of all users registered for that firm (including any that may have been set as disabled for any reason).  The first column shows the user name – the administrator may click t...
  9. Settings

    After we confirm your registration, you may immediately log on to the service using your administrator user name, and set up your company details using the " Settings " facility in Webline. In this section, you can set panels of products for the quo...
  10. Registration

    You will need to register online at www.synaptic.co.uk :  We will send you the following logon details: Webline number User name Password We suggest you make a note of these details and keep them in a safe place. The Webline logon page c...