Dynamics 365 - Opportunities Quick Guide

Opportunities Quick Guide

  1. the lead/opportunity doesn’t already exist
  2. Qualify the lead (if you haven’t already)
  3. Complete details of the opportunity, including Type and Probability
  4. Enter a description of the Opportunity
  5. Complete details in the top right (Under name & owner)
  6. Navigate to the Product tab
  7. Select a Price List
  8. Save (This is important to view products in the point below)
  9. Add Products 
  10. Leave existing button unselected to select Product from Price List, enable the button to write-in product manually. Note – If adding a manual product ensure you add your companies prefix. For e.g. SY Example Product. Prefixes are essential for future reporting.
  11. Override Price
  12. Search for Product in the Existing Products
  13. Product field
  14. Complete remaining fields
  15. Save and Close
  16. Click through the arrow on the right side of the product to view details
  17. Double check fields and pricing
  18. Make sure Term is correct, or if blank, complete the field
  19. Save
  20. Make sure the Total Contract Value is correct
  21. Navigate back to Summary
  22. Check stakeholders and add competitors
  23. Complete Develop in the process bar
  24. Next Stage
  25. Complete Propose in the process bar
  26. Select close as won or close as lost

Dynamics 365 - Opportunities Quick Guide.pptx

Important Notes:

Suggested Fields

Dynamics includes a smart feature that suggests options for regularly completed fields. However, these suggestions must be confirmed before saving. Suggested options appear in blue. Review and confirm or discard these suggestions before saving the record.