Updated Articles

  1. Selecting Benefits

    This article is a continuation of Creating a Protection quote . Select one or more benefits to quote and Add This will load a quote results screen based on default values: See next article: Quote Results Screen ...
  2. Creating a Protection quote

    If you haven't already, ensure your credentials have been completed in My Apps & Settings - Entering your Synaptic Webline Credentials .  Navigate to the Contact record: Scroll down to Protection  and click  New Complete details and...
  3. Entering your Synaptic Webline Credentials

    You will need to enter your Synaptic Webline credentials to generate Protection quotes in Synaptic Pathways . Note: If you are unsure of your logon details, contact our Customer Services Team on 0800 783 4477 or email: customersuccess@synaptic.co....
  4. Can I upload my own branding?

    Within Configuration ,  under your Company Settings   b randing  options  can  be set to apply   your   preferred  primary and secondary colours  and Company  logo  to  appear on reports  and  emails .   See article  Company...
  5. Company Settings - Branding

    Your brand colours can be added here – you will need the HEX code of your primary colour and secondary colour. If you click in the colour drop down box, you will be able to select the colour or enter the RGB: A Company Logo can ...
  6. Can I apply a special deal to MPS portfolios?

    You can apply a deal by creating an In-House Discretionary portfolio. 1. In-House Discretionary portfolio Build the IHD portfolio in the normal way through Portfolio Builder. You can use one portfolio, or more as required. See article In-Ho...
  7. Adding/Removing Portfolios from the Central Investment Proposition

    Navigate into the Investment Pathways tab. Click into the CIP you would like to amend: Click into the Portfolio Tab: Use the search box on the left of the screen to find Portfolios you would like to add to the CIP.   The  all  dro...
  8. Central Investment Proposition - Adding Portfolios

    This article is a continuation of  Central Investment Proposition - Adding Off Platform Products Add Portfolios to the  Central Investment Proposition through the Portfolios tab: Use the search box on the left of the screen to find Portf...
  9. Investment Pathways - Model, Bespoke & In-House Discretionary Portfolios

    You can create/view portfolios within Portfolio Builder (As seen in article Portfolio Builder - Creating a Portfolio ) or within Investment Pathways. This article will take you through the Investment Pathwa ys area. Click into the por...
  10. Creating a special deal for Aviva Wrap

    In Synaptic Pathways, you are able to create special deals for Providers. Provider charging structures can vary and may need to be setup differently to ensure the deal pulls through correctly. For the Aviva Wrap Platform, they have a Core (insured...