Popular Articles

  1. I can't log into Synaptic Product & Fund Research - Why?

    Common issues which may occur when logging into Synaptic Product & Fund research Research:- When clicking through to Synaptic Product and Fund Research through the synaptic suite, you receive a error:            This indicates your username a...
  2. How to log into Products on our website

    To log into the Synaptic Suite you will need to do the following: Navigate to http://www.synaptic.co.uk/ Scroll down to the login icons, click on 'Synaptic', as seen below: This will open the Synaptic Suite logon page: Enter your deta...
  3. How do I disable pop-ups?

    Sometimes your Internet settings can prevent connection from Webline to the providers’ extranet sites to complete the e-apply journey. To prevent this, follow the instructions below: Edge Open Microsoft Edge browser. Click on "More actions" lin...
  4. Generating a suitability report

    Once you have created a ranking system which matches the client’s requirements, click on the Report  tool above the ranking results, below the page’s title. This displays the screen illustrated by the first screenshot. The first step is to pick...
  5. What data does FE fundinfo supply?

    Synaptic Research uses mutual fund and index data supplied by FE Fundinfo. FE Fundinfo is a data company which specialises in the collection, validation, dissemination and analysis of fund information. It supplies more than half of all UK fund man...
  6. How do I create more user accounts on Webline?

    How do I create a user account on Webline
  7.  How to conduct research - ISA scenario

    This article provides you with an overview of the research process in Synaptic Research by using an ISA scenario. All information contained within this video is fictitious. Any resemblance to real persons, living or dead, is purely coincidental. ...
  8. Requesting Quotes - Accident, Sickness & Unemployment

    Accident, Sickness and Unemployment instant cover To apply for Accident, Sickness and Unemployment cover, Best Insurance requires you to pre-register. Pre-register here. Alternatively, you can register when applying for a quote on Synapti...
  9. Synaptic Suite Product User Guide

    Synaptic Suite Product User Guide.pdf
  10. Where can I view the Critical Illness Coverage table?

    To view the critical illness coverage table on Webline, navigate to ‘info’ on the top navigation bar and click on ‘Critical Illness Coverage Table’. This will open the table in a new tab.  Please note the table is intended to be a guide only and fu...