Updated Articles

  1. Comparison & Ex-Ante - Convert to Holding

    This article is a continuation of  Comparison & Ex-Ante Report Once you have created your Comparison & Ex-Ante report and it has been marked as complete, you can convert the research into Holdings. Click Convert to Holding A pop-up will a...
  2. Comparison & Ex-Ante - Research Filtering

    Term When updating the term, click Update Results Filter Results by Provider Filter the results by selecting one or more providers in the drop down: Click back into the drop down to select multiple providers Fil...
  3. Comparison & Ex-Ante - Excluded Products

    This is a continuation of article  Comparison & Ex-Ante - Research Screen Excluded products and the reason they are excluded can be found at the bottom of the Results screen: ...
  4. Why does the Ongoing Charge data differ to other sources?

    Ongoing charge data can differ to other sources due to a number of reasons. For example, a fund selected in Synaptic Pathways may have a different OCF charge as those displayed on FE Analytics. Our fund data and values are supplied by FE fundinfo...
  5. Fund Lists - Share Class Lock

    Where a platform or SIPP is flagged as open architecture by design Pathways will default to the cheapest share class available of the fund. You can stop this happening by applying the share class lock. The share class lock can be found within Fun...
  6. Creating a Special Deal on a Contact record

    Client special deals will be used above firm, network and portfolio deals. They are created within the Contact record. Navigate to the contact record: Navigate into the Special Deals tab: Click the New button: Select Platforms o...
  7. Creating a special deal for Abrdn

    In Synaptic Pathways, you are able to create special deals for Providers. Provider charging structures can vary and may need to be setup differently to ensure the deal pulls through correctly. For the Abrdn Platform, Synaptic Pathways has chargi...
  8. Why are some of the charges missing in the Costs & Charges tab?

    If you notice values are zero within the Costs & Charges tab of an Ex-Post review, this could be related to  the product you have selected in the holding. Synaptic Pathways allows you to add generic/custom holdings. If you have selected a custom ...
  9. Researching Shariah funds

    For ethical funds, there is an ethical filter available when conducting research.  This indicates that our fund data supplier has flagged this fund as ethical. Please also see Do you have Ethical funds on the system? We don't have a specific fe...
  10. What's in Pathways 6.8 Release?

    We're pleased to share the highlights of our latest Pathways product release What’s New in Version 6.8 Protection Quote Comparison - Joint Life quotes and new Comparison Report Holding Assets - ability to add underlying assets t...