Ex-Post Reviews - Frequently Asked Questions

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Why does the % charge differ to the provider charging brochure on an Ex-post review?
With the Ex-post review screen, the percentage cost is calculated from the monetary (£) figure.  The monetary figures are calculated using the balance of the product and any growth on the balance. The percentage derived from this monetary figure ma...
Why are some of the charges missing in the Costs & Charges tab?
If you notice values are zero within the Costs & Charges tab of an Ex-Post review, this could be related to  the product you have selected in the holding. Synaptic Pathways allows you to add generic/custom holdings. If you have selected a custom ...